FAQ
Orders & Shipping
1. How do I place an order?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. Follow the steps to complete your purchase securely.
2. Where do you ship?
We offer worldwide shipping! Shipping times and costs vary based on your location.
3. How long does shipping take?
- Domestic Orders: 5-10 business days
- International Orders: 10-20 business days
- Please note that shipping times may be affected by holidays and unforeseen delays.
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use it to track your package in real time.
Returns & Refunds
5. What is your return policy?
We accept returns within 30 days of purchase. Items must be unused, in original packaging, and in resellable condition.
6. How do I start a return?
Contact us at [marckdou9@gmail.com] with your order number and reason for return. We’ll guide you through the process.
7. Do you offer refunds?
Yes! If your return meets our policy requirements, we will process a refund to your original payment method.
Payments & Discounts
8. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.
9. Do you offer discounts or promo codes?
Yes! Subscribe to our newsletter and follow us on social media to stay updated on special offers.
Other Questions
10. How do I contact customer support?
You can reach us via email at [your email], or through our Contact Us page.
If you have any other questions, feel free to reach out! 😊
